4.6L 2V Composite Intake Manifold Class Action Appeal Settled

TO: All U.S. Ford and Lincoln Mercury Dealers

SUBJECT: Extended Coverage Program 05N04 Certain 1996 through 2002 Vehicles Equipped with 4.6L 2V Engine:
• 1996–2001 Grand Marquis
• 1996-2001 Town Car
• 1996-2001 Crown Victoria
• 1997 Cougar, Thunderbird
• 1997-2001 Mustang
• 2002 Explorer and Mountaineer
Extended Coverage for Composite Intake Manifold

PROGRAM TERMS

This program is being provided as a settlement to a class action lawsuit. The terms of the settlement extend the coverage of the all-composite intake manifold to 7 years from the original warranty start date of the vehicle, with no limit on the number of miles that the vehicle has been driven. Coverage is automatically transferred to subsequent owners.

VEHICLES COVERED BY THIS PROGRAM

Model
Model Year
Build Dates

Crown Victoria and Grand Marquis
1996 - 2001
Job#1 1996 through Job last 2001

Town Car
1996 - 2001
Job#1 1996 through Job last 2001

Mustang
1997 - 2001
June 25, 1997 through Job last 2001

Thunderbird and Cougar
1997
July 14, 1997 through September 4, 1997

Explorer and Mountaineer
2002
Job#1 2002 through July 27, 2001

Affected vehicles are identified in OASIS.

REASON FOR PROVIDING ADDITIONAL COVERAGE

Some of the all-composite intake manifolds used on 4.6L SOHC engines may develop fatigue cracks at the coolant crossover duct which could result in external coolant leakage. Drivers may be alerted of this potential leakage by the coolant level and/or coolant temperature warning systems.

SERVICE ACTION

Repair Coverage Program 05N04:
If an intake manifold coolant leak is detected at the coolant crossover duct, the dealer will perform a one-time replacement of the intake manifold. Owners of the affected vehicles have been notified through a class action lawsuit settlement notification that additional coverage for this specific condition is being provided. The coverage will be for 7 years from the warranty start date of the vehicle. If you are not able to determine the warranty start date of a vehicle, call the Special Service Support Center for assistance. There is no mileage limitation for this program and coverage is automatically transferred to subsequent owners.

Refund Coverage Program 46B01:
This program will also provide reimbursement to customers that have paid to have the intake manifold replaced within 7 years of the warranty start date but before the date the settlement became effective, which was December 16, 2005.

The replacement and refund coverage eligibility for this program will be listed separately in OASIS as 05N04 for replacement and 46B01 for refund. Refer to Attachment I for details.

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information regarding how to inspect vehicles for customers that seek reimbursement without a receipt. (Refer to shop manual for intake manifold replacement instructions)
Notice of Proposed Settlement of Class Action and Settlement Fairness Hearing (This document contains the declaration page that needs to be signed by the customer and attached to repair orders that are processed for refunds without receipts)

QUESTIONS?

Special Service Support Center (Dealer Only) Questions: …….… 1-800-325-5621
Parts Support Center (Dealer only) Questions: …………………… 1-800-207-2444