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Author Topic: recall on Prairies**who got it done**  (Read 1694 times)
Chuck_Norris
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« on: August 30, 2005, 06:04:33 PM »

I have been on the run around train with the local dealers here about getting the recall on the knuckle completed. anyone had it done yet?
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yunt2ride
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« Reply #1 on: August 30, 2005, 09:03:34 PM »

Chuck, call another dealer. Some dealers just don't understand that good customer service can bring them back for more business. Pumba purchased his polaris from Tri-County Rentals and Sales in Chiefland but they would not take care of a recall for him. He called Nature Coast in Crystal River and they took care of him just like they would have as if he purchased it there. I have not bought any thing from Tri-County since then so they lost my business and other business just because they would not do a recall.
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1997 Chevrolet 4WD extended cab
2005 Polaris 500HO 4X4 Hunter Edition Camo
Chuck_Norris
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« Reply #2 on: August 30, 2005, 11:08:43 PM »

Chuck, call another dealer. Some dealers just don't understand that good customer service can bring them back for more business. Pumba purchased his polaris from Tri-County Rentals and Sales in Chiefland but they would not take care of a recall for him. He called Nature Coast in Crystal River and they took care of him just like they would have as if he purchased it there. I have not bought any thing from Tri-County since then so they lost my business and other business just because they would not do a recall.
I call Kawasaki today and they said since the release of the Recall they have not been able to keep up with the demand. the two local dealerships both got seed stock of 4 kits poer dealer, she indicated that most dealers only get 1 or 2.  What can you do.....
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