CAUSE
The account that is being used to access the page does not have access to the HKEY_LOCAL_MACHINE\SOFTWARE\ODBC registry key.
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RESOLUTION
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (
http://support.microsoft.com/kb/256986/EN-US/) Description of the Microsoft Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
1. Start Registry Editor (Regedt32.exe).
2. Select the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\ODBC
3. On the Security menu, click Permissions.
4. Type the required permissions for the account that is accessing the Web page.
5. Quit Registry Editor.
