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Author Topic: Cycle Sports Center-Orlando, FL  (Read 4481 times)
apkkfx400
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« on: May 22, 2006, 02:44:27 PM »

Took in my '05 Kawasaki KFX to Cycle Sports Center, Orlando (dealer from whom I purchased it from) for a concern with the clutch cover corroding due to a reaction between the coolant and magnesium clutch cover that came on the 2005-06 kfx400 models.  I originally initiated my concern with Kawasaki who advised to take it to the dealer I purchased it from.  Took approx. 6wks, but Kawasaki participated in 100% of the repair-parts and labor, even threw in an oil change and coolant service on the warranty claim.   Clapper  Good job to Kawasaki and Cycle Sports Center!!!!

Mark
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Ida_Mann
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« Reply #1 on: May 22, 2006, 03:01:43 PM »

did the shop have your quad for 6 weeks?

Id@
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Id@ M@nn

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"Show me a smooth operation and I'll show you someone who is hiding mistakes, real boats rock."
trx-250kid
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« Reply #2 on: May 22, 2006, 08:48:41 PM »

Thats good that they gave u the free oil change..
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apkkfx400
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« Reply #3 on: May 23, 2006, 07:57:16 AM »

did the shop have your quad for 6 weeks?

Id@

yup.  They had to wait for the clutch cover to come in-it was on a national backorder.  Believe me, it was killing me when we were having a few good weekends of weather-especially when it was under 80-85f degrees!!  But it's better fixed than finding out when the coolant would have mixed in with the oil!  Working in the automotive industry I can understand a national backorder-they suck, for the customer and for the dealer!!
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Ida_Mann
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« Reply #4 on: May 23, 2006, 08:21:54 AM »

just wanted to be clear on that,,,if you had to wait 6 weeks for the place to work on the quad I would not be happy, but since it was not their fault, I guess they did you right.

Id@
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'99 Honda 400EX ATP'd (quietly making noise)
'02 Honda Foreman Rubicon
'00 Honda TRX90
8 X 20 Enclosed hauler/camper
"Show me a smooth operation and I'll show you someone who is hiding mistakes, real boats rock."
eric
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« Reply #5 on: May 25, 2006, 01:50:59 AM »

Hey Mark,
I gotta give a hats off to Cycle Riders Suzuki in Longwood to. They had my z400 for a month but they also replaced the the same part for free and did not charge me for labor or coolant.
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apkkfx400
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« Reply #6 on: May 25, 2006, 02:56:50 PM »

Eric, a few of us are heading to Hardrock in Ocala this Sunday-let me know if you're interested!

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Honda328i
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« Reply #7 on: May 28, 2006, 01:31:12 PM »

I give them a  Thumbs Up too for the fast job of mounting my new tires on my rims.
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