My wife has a Lincoln Navigator, every time we take it in for even an oil change, they wash it inside & out & vacuum it. Oh they also always have a lincoln town car for us to drive waiting & ready at no charge. Lincoln gives you a car & cadillac gives you a courtesy shuttle ride. Oh yeah they also have a snack bar/coffe shop looks like a starbucks & if you prefer to wait, drinks & snacks are free. Dew cadillac needs to step up & get you a car not a ride home. "caddy dealers are second to none" ?
Where is your complimentary Fleetwood to drive to the mall when your caddy is getting an oil change? BTW we use Gator Ford/Lincoln/Mercury just east of Tampa.