Title: Bad Exprerience at the HARDROCK CYCLE PARK, OCALA, FL Post by: PolarisPredator50 on October 15, 2011, 02:17:22 PM I have been to the hard rock cycle park a couple times so far to take my seven year old son to practice on his quad at the pee wee track. Today was the 3rd time I have been there. I must say this was the most disapointing day I have a had in a long time!! I arrived with my son at the hard rock and immediatley the guy at the front office had a poor attittude, like he just didnt want to be there. So I pay him $25 to let my son ride around for a while. My son takes his first ride around the track and starts to pull off and go back to the truck. He did not like riding the track and I dont blame him, the track was in VERY poor condition at that time. I went to ride with him around the track a couple times to try to find a smoother line but there was none. The track was rough and had a bunch of big rocks that were hitting the bottom of his quad. By the time I got around the track once with him, the guy came out and threw his arms up and told me to get off the track. ( We were the only ones on the track and I was going slow with him ) So I told my son to try it again and he did, but he stopped and shook his head no, that he didnt like it and didnt want to ride. So I went and told the guy that the track was too tore up, that my son didnt want to ride and I wanted to get our money back. He immediatley snapped at me and told me I that im not getting a refund and completley blew everything out of portion with a bad attitude. It didnt matter to him that the track was terrible, it didnt matter to him that the track was bad for a 7 year old rider, it didnt matter to him that I was only riding with him a couple times to see if we could find something smooth to ride, he just didnt care! When I told him that was a bunch of BS he starting mouthing off with a few choice words at me, so needless to say it went down hil from there. Lucky for him it didnt go further than just words!
I feel that this was uncalled for and a sad way to run a buisness... just a " I got your money and dont care about anything else" way! Im not sure what his problem was today, I have never seen him there before, the first two times I went, there was a very nice lady at the front office and the track was in good conition and fun for him to ride around. I mean, Its not like we are broke and needed our money back , but we should get what we pay for and we did not this time. Which is our last time at this track!! From my experience today, I would recommend going somewhere else for your young rider/s. Especially if your planning on driving a ways to get there like us, because there is no telling what kinda condition the track is in and what kind of attitude that guy will have for the day!! Title: Re: Bad Exprerience at the HARDROCK CYCLE PARK, OCALA, FL Post by: pancho07yfz450 on October 17, 2011, 05:47:31 PM I couple of years ago. A group of friends of mine had the same thing happened to them and as far as I can remember. A few blows where flying. The owner of the place is a ahole and so is his son. My friends and I haven't been back there since.
Title: Re: Bad Exprerience at the HARDROCK CYCLE PARK, OCALA, FL Post by: PolarisPredator50 on October 17, 2011, 09:07:05 PM Well, I dont know what the guys problem was but we wont be back there either... its bad enough to creat problems towards adults, but its a vey sad day when the problem created towards my 7 yeard old son. Its been a couple days and I am still baffled as to why...
Thanks for replying! Title: Re: Bad Exprerience at the HARDROCK CYCLE PARK, OCALA, FL Post by: Shawn on October 18, 2011, 01:25:39 AM You are not the 1st and you wont be the last. Hard Rock has had many many many of these situations happen. They are the worst owners in the business, even worse than L-Cross. It is a shame because Hard Rock was once one of my favorite tracks.
Title: Re: Bad Exprerience at the HARDROCK CYCLE PARK, OCALA, FL Post by: Paul_S on October 18, 2011, 08:41:51 AM Bring him up to the Motoplex, we race every couple of weeks, have a couple of great kids classes for him to run in and 400 acres of trails to play on in between. ;)
http://floridamotoplex.com/ (http://floridamotoplex.com/) |