I'M SORRY, IT'S STORE POLICY!!

[buzzardman]

With that statement comes most of your rude interactions between customers and businesses. This Blanket brainless statement is the equivelant to a cop giving you a ticket then saying "have a nice day".

This morning I take Tristan (my 9yr old son)  to 7-11 for some juice and a muffin before his first day of school. He was excited to start school with his new clothes and new back pack filled with nice new pencils he could play pencil wars with (he goes through thousands).
We walk into the same 7-11 that I get my coffee from most every morning. We are looking for some oj and the store clerk yells from across the store behind her counter that "your kid needs to put his pack up by the front door". "It's store policy no back packs in the store".

So how am supposed to take that??? Here was my thoughts and maybe I just belong back in a small town.

First off, the pack is brand new, full of new school supplies. I didn't feel comfortable just dropping it by the front door so any one of a thousand Florida bum  loosers could grab it and go. So I stated to the clerk, "It's ok, he's with me"!
The old toothless crabby clerk yelled once again across the store and said "it doesn't matter if he is with you, you can't be in here with a pack, IT'S STORE POLICY".

NOW I'M WAY WAY WAY ANGRY. feel free to insert lots of curse words here!

So I drop the bottle of OJ right onto the floor, It was unopend and plastic so it wouldn't break, but it was a great physical way of showing how I felt. I took my son and walked up to the counter then told her she sees me in here all the G-d damn time and that I have a PERSONAL POLICY as to not letting any sorry son of bleepin person accuse or treat me like a damn comon criminal, let alone pulling that crap in front of my 9 yr old son. So then I said that since she has just broken my personal policies she could either change her way of treating me and my son or she and her company can go pee up a rope!!!
Once again, the toothless ignoramous just said "It's just store policy".

WHEN IS IT OK TO TREAT YOUR CUSTOMERS LIKE WE ARE ALL CRIMINALS.
What the hell happened to good ol common sense???
I could see asking a group of teens with tattered jeans and skate boards to leave their packs. I don't agree with it because they are also inocent untill proven guilty and have rights too. But at least that would make more sense.   I guess the store clerk sees a grown man with a young nice dressed 9yr old boy as a criminal threat as well.

So by now the manager (whom I always see and chat with) comes out of his office and is watching. And I told her while looking at him that the store policy is abusive to its customers and if the management can't hire anyone smart enough to see the differences in threat levels from a customer like me and my boy VS any of the Bums loitering out front of the store all day with no shirt, no job, and lots of tattoos, then I damn sure don't plan on stepping foot in this store again.


NOW AM I WRONG OR TOO SENSITIVE?


we left and went to another large convenient store whereas my boy asked me if he should take his back pack off before we left the truck. I told him "if you wanna wear it, then by all means son, you wear it". The store clerk whom I've never seen before complimented my sons hair and clothes and was super friendly. She was exchanging pleasantries with him about starting school today.  Not being familiar with this store we had to walk most every isle in order to get him a nice blueberry muffin.  It was easy going and a nice clean store.  With me still being a little pissed off about 7-11, I told the friendly clerk what had happend at their competetors store and then told her that she would be seeing a bunch more of my boy and I because she just did a great job of earning my business. So long 7-11!!!

I think it is very important for me as a father to my son, to stand up for mine and his rights no matter how small the infringement is against us. I want him to know that he is the one who will decide how he will be treated regardless of any dumb a$$ or any dumb a$$'s store policies!!!

I personally believe this is why this country is quickly becoming such a nasty unfriendly and non free place. It's because instead of fighting back on the little injustices that are done to people by business, and government, people just keep their mouths shut and start accepting how they got treated. THAT IS BULL PUCKEY IN MY BOOK and people need to start getting off their insecure butts and take a stand. Doesn't anyone remember the saying "give an inch and they will take a mile". These little unjustices just keep getting more prevelant because people are just laying down and giving up their rights. It's sad really.

I personally believe that having to pre pay for gas is basically getting called a gas thief before I ever start pumping. For years I boycotted any gas station that had this policy. Every time I would roll up to one of those stations and the always rude clerk broke my ear drums with the outside speaker saying "its pay before you pump". I would always place the nosle on the ground and leave it there, then push the button and say. "I'm sorry but it's my personal policy not to be treated like a thief or a criminal in order to use your product, then I would leave. Now, because every other American thinks its ok that company policy dictates the clerks can imply you are a comon thief, I simply can't find a station that operates "old school". I bet in the 50's if a man would have driven up to a gas station and the attendant said the man had to pay first so as not to run off and steal the gas, the attendant would have gotten some teeth knocked out. Lord knows that's what I feel like doing.
Criminals who steal should be caught and dealt with but company policies shouldn't treat their good customers like the criminals regardless of their losses. 
If it continues I really can see all resteraunts making you pay for your meal before it arrives.  It just isn't right.  I really mis my small town. 


I'm done ranting now.

Clay

[Fox17]

i completely agree.

[Chuck_Norris]

WELL SAID 

[TRX450R_Racer]

Maybe the lady at the store has been watching you and thought you were finally going to execute the heist you have been planning for years. LOL!!

[buzzardman]

Maybe the lady at the store has been watching you and thought you were finally going to execute the heist you have been planning for years. LOL





Yeah, like this,

Alright lady,  Give me all your fruity bubbalisios or I'm yankin your last tooth out of your head!!!

[Joedirt]

I know how you feel. People are so ignorant sometimes, I have to show a lot of restraint.

[atvrob]

thats exactly the kind of people that have mad me the mean ass i am today. i dont want to be ,morons just have made me a product of the DUMBA$$ES i have to deal with.......trust me your not alone

[big-daddy]

   good for you!

[Bigscrb15]

im with you on this one!!!

[ScooterB]

Well said but, you used some bad examples....

My son skateboards and is not a thief
I have Tatoo's and I am not a thief

[KB]

Another reason not to stop at 7-11, CITGO = CHAVEZ = TERRORIST, Chavez is president of Venezuala,who own's CITGO & he HATES America.
7-11 supposedly already dropped CITGO due to loss of sales(maybe thats why they have such sorry clerks)

I hope no one hear works at 7-11, & I'm not knockin anyone who does, some are good, some are bad, like anything else I guess.

You handled it about as best as I coulda, I might of accidently knocked into one of the ends of the isles & she mighta had a mess to clean up though, but I know how you have to bite your tounge sometimes in front of kid's.

IMO, & maybe it's just in my area but the 7-11 clerks are the worst, but I like when they have 2 registers open & most people form a single file line like we learned in elementary school & then somebody walks right up to the open register(usually the one by the door & buts everybody else, thats when I loose it, I been standing in line holding this 18 pack of bottles & this guy thinks he's gonna be slick & just jump right in front of everybody, what I hate worse is the clerk & MOST other people in line allow it to happen,       EXCEPT ME !!!

I hope your kid had a better day at School than at the 7-11, I know he was proud of his back pack, those were the days right there.

[AmericanRobster]

I'm really sick of 7-11s. I perfer the Race Track gas stations better.

[atvrob]

you know there wasnt backpacks back then kb , just evil knievel lunch boxes

[KB]

I'm really sick of 7-11s. I perfer the Race Track gas stations better.

I like RaceTrack, Radiant, Hess & BP, I don't know where Racetrack or Radiant gets there gas from, Chavez has gotten sneaky & started another name because a lot of people stopped buying gas at CITGO. I hope it's not his gas. That guy's insane !

[1FasterBlaster]

That's when you walk over to her and ask for the policy in writing, and if she doesn't produce it, keep the pack on and proceed to fill it with various items as you walk towards the front door. Don't forget to put a pack of bubbaliciuos in your pocket!!

[VForcedave]

Well said. I agree with you except the part about the skate board and tatoo's. I have both and I am 50 years old.  My Scooby Doo back pack got stolen by some kid wearing a Private School type uniform. Oh well.      

[KB]

Well said. I agree with you except the part about the skate board and tatoo's. I have both and I am 50 years old.  My Scooby Doo back pack got stolen by some kid wearing a Private School type uniform. Oh well.      

LMAO.

[buzzardman]

I was a little skater myself back in the day and now have a number of visible tattoos but am clean and ok dressed and such.  I didn't mean anything negative towards teens or skaters or tattoos.  I guess a better way to put it might have been someone with a more vagrant look about them.  And if you have ever parked in front of a 7-11 in mid day you know the type that hangs out in the front.  late 20's no shirt, long dirty hair, tattoos, chains, riding a huffy.   There, did I get all the stereo types in this time. LOL 

not that a way a person's looks should have anything to do with it. But I did roll up in my nice pick up, nicely dressed, even ironed, and my son as well.  I'm pretty sure when someone looks at me they don't instantly think "thief".  LOL

[GrizzlyGator]

not wanting to jump on the I agree band wagon here...but just playing the Devils' advocate.........You for one I don't think you should have gotten on the clerk she didn't make the policy(ask for the manager), also what if someone else came in with a back pack on would she have to decide again if that person should take it off?? By the way I agree with you its stupid to think a 9 yr old with his father is going to rob the place but?? I could just see the ruckus when they say you didn't make them take theirs off! it is terrible that we live in a world today where such actions must be taken to protect the law abiding citizens of this great country. I'm quite sure she / he the clerk could have handled it with more tact but you are talking about a 7-11 store clerk here..$5.00 /hr not exactly a human rescourse manager candidate for handling hundreds of differtent personalities that walk through that door everyday! 

[AmericanRobster]

I have seen a few 7-11's that are disgusting. I wouldn't trust anything without a seal on it. Alot of the people who work at 7-11s are the rejected ones from other stores.

[buzzardman]

not wanting to jump on the I agree band wagon here...but just playing the Devils' advocate.........You for one I don't think you should have gotten on the clerk she didn't make the policy(ask for the manager), also what if someone else came in with a back pack on would she have to decide again if that person should take it off?? By the way I agree with you its stupid to think a 9 yr old with his father is going to rob the place but?? I could just see the ruckus when they say you didn't make them take theirs off! it is terrible that we live in a world today where such actions must be taken to protect the law abiding citizens of this great country. I'm quite sure she / he the clerk could have handled it with more tact but you are talking about a 7-11 store clerk here..$5.00 /hr not exactly a human rescourse manager candidate for handling hundreds of differtent personalities that walk through that door everyday! 
--------------------------


I know what your saying, but what I might have missed trying to get my point across it that there shouldn't be any policy stating what you can't wear or carry in to a store whatever you want.   What's next.  How litteral should their policies get.  If there was a woman in that store carrying a purse at the time you darn tootin I would have brought that up and suggested she leave that sitting at the door as well..   After all,  in order for something to go in my sons pack he would have had to unzip it.  A woman's purse just pulls open.  Then whats next, having to turn our pockets inside out for the clerk before departing?  It would be easier to pocket something vs unzip store then rezip.   Have I illustrated a bit better as to the terrible inconsistence and the huge insulting manner of the policy in general?  Instead of having a policy citing me and all their other customers as a thief, why not just have an internal policy when someone has a pack, be friendly and just keep your eye on them without saying anything.  Maybe the  clerk out on the floor could call for one of the three or four other white shirt employees to get out of the office and watch for theft prevention.   It's not as big a deal if I know I'm being watched vs be rudely told to leave my belongings at the public door.
cjt

[KB]

I have seen a few 7-11's that are disgusting. I wouldn't trust anything without a seal on it. Alot of the people who work at 7-11s are the rejected ones from other stores.

I agree, they be nasty up in there.

On a side note, heres a funny story that happened in Tampa to a girl I know. But I think it was a Circle K, my friend & her mom worked at the same place together & took there lunch breaks together, one day on there break they went to this Circle K, her mom was in front of her in line & the nappy headed female clerk said somethin rude to my friends mom, so my friend said somethin back to the clerk, I forget what it was actually about.
Anyways the clerk came around the corner & followed my friend outside talkin her ebononic sh!t, my friend grabbed that girl by the hair & beat her azz right in the parking lot, on camera. A car full of brotha's seen it all happen when they were stopped at the light & pulled in there talkin about "ooohhh girl you just whooped that girls azz" Made my friend happy, the police showed up along w/ the stores regional manager & watched the tape, none could believe the cashier walked from behind the register, outside to argue. She was fired & my friend got a little settlement check in the mail.

[buzzardman]

nice!

[KB]

BuzzardMan,
 I totally agree w/you. Next time your doing something & they ask you to stop just say "no comprende or no habla"(like they do us)
or tell them "OK, I'll remember that next time", & continue w/ what your doing

[AmericanRobster]

I have seen a few 7-11's that are disgusting. I wouldn't trust anything without a seal on it. Alot of the people who work at 7-11s are the rejected ones from other stores.

I agree, they be nasty up in there.

On a side note, heres a funny story that happened in Tampa to a girl I know. But I think it was a Circle K, my friend & her mom worked at the same place together & took there lunch breaks together, one day on there break they went to this Circle K, her mom was in front of her in line & the nappy headed female clerk said somethin rude to my friends mom, so my friend said somethin back to the clerk, I forget what it was actually about.
Anyways the clerk came around the corner & followed my friend outside talkin her ebononic sh!t, my friend grabbed that girl by the hair & beat her azz right in the parking lot, on camera. A car full of brotha's seen it all happen when they were stopped at the light & pulled in there talkin about "ooohhh girl you just whooped that girls azz" Made my friend happy, the police showed up along w/ the stores regional manager & watched the tape, none could believe the cashier walked from behind the register, outside to argue. She was fired & my friend got a little settlement check in the mail.

That's funny KB. I was in a store one time with my girlfriend and this nappy headed girl was so rude to my girl and I. She was making fun of my girl and I because we had camo hats on. She was mad because I had no cash, and had to use a credit card to make the purchase plus, the machine wasn't working for her. She had to call someone else with experience with that stuff so I could pay for my stuff. On the way out of the store I went back to my truck and saw her walking around the parking lot, so I started cleaning all of the trash out of my truck and I threw all of the trash on the ground and I told her to pick up Larry The Cable Guys trash. She was mad that she had to work.